"Just to say.... how much we have appreciated Ann's expertise all the way through the marketing and selling process. She was able to answer all our questions and was a calm presence during some stressful moments. It was great having her local knowledge and experience guiding the process, and during a Level 3 lockdown. We would certainly be happy to recommend Ann to anyone considering selling their property."
- Julie & Tymen Tolsma – Waiake
"It didn't take long before I felt like I had known Ann for ages. She is friendly, caring and certainly knows what she is doing - never pushy and always keeping me updated, with time for a chat also.
Ann guided me through many different aspects of both buying and selling and was patient with my questions and lack of knowledge. She is clearly a busy person, but I always felt like I was her only client.
In the end, I felt I was in the best hands and so happy to rely on Ann's guidance. I would recommend Ann highly to any prospective seller and buyer - you cannot go past her experience and personality."
- Carol Vazey – Albany & Torbay
"Wow, what a journey we have been on - Ann Emerson walked into our home to give us an appraisal and discuss all the ins and outs of putting your home on the market. From day one we liked Ann, she made us feel at ease, talked us through all the different options and gave us very good guidance in getting our home ready to be in shipshape condition for the open homes. She kept us informed after each open home and kept reassuring us that you only need one or two buyers and had the confidence that we will sell on auction night. Now that is something to experience, all I can say is that with Ann & Sam Walmsley (Auctioneer) on our side, we were on a winning team.
We want to say thank you to Sam and Ann for making our next journey to retirement possible!"
- Vic & Thea Mulholland – Torbay
"I have been really impressed with Ann Emerson’s professional sales skills and experience over the last 5 weeks. I’ve known Ann across two decades and her real estate services and dedication to her clients just goes from strength to strength. Ann brought about a successful sale from what was our slightly tricky property in Torbay, and I’d have no hesitation in recommending Ann to prospective sellers, as she has wonderful integrity and years of experience in the North Shore property market"
- Julie Balloch & Andy Scott – Torbay
"From the first moment we met and spoke to Ann, my husband John and I decided that this was the person we will entrust the selling of our most precious possession - our home - to.
Ann didn't disappoint, from the get go she showed enthusiasm, went that extra mile and was honest with us every step of the way. She kept us updated with the progress of the sale and provided us with written records of feedback from the buyers. We would recommend Ann to all our friends and family anytime because we know we are recommending the BEST.
Thank you Ann."
- John and Margaret Brannan – Torbay
"Ann was very helpful, full of energy and a joy to deal with. 5/5 service"
- Alicia & Thomas – Torbay/Waiake
"Thanks Ann, my new home I purchased is great! I also really enjoyed all the goodies I received, especially the carry bag - I use it all the time!"
- Naomi Driver – Browns Bay
"Thank you so much for your help. You have been very efficient, well-knowledges, organized and very lovely to speak with. I thoroughly enjoyed the purchasing experience with you. I will definitely recommend to my friends when they are thinking of selling and buying. This is just so brilliant! Thanks again for your professional service. We are friends now and will be in touch."
- Avril Liang – Torbay
"We were delighted to have Ann Emerson from Harcourts act for us. We have known her excellent work in the area over almost three decades. She has expertise, dedication, and a thoroughly professional manner. We recommend her without hesitation."
- David and Jill Bell – Torbay/Waiake
Once again thank you for your amazing work in the selling of my parent’s property. From the first meeting through to the sale you made everything simple and understandable.
The outcome of all your hard work was a total success for all of us involved. My sister and I would have no hesitation recommending your services to any prospective seller.
Thank you on behalf of all the family."
- Adam Smith – Browns Bay
"Thank you for showing me the house that I am presently living in. I found you were always available and patient in answering any questions that I had, and there was always something! Yes, I would recommend your services to any friends who were in the market."
- Lorna Mole – Torbay
"Big thank you to you! Thank you so much for your hard work so that we can get all things settled smoothly. To entrust you as our agent was the best decision that we have ever made"
- Donna & Robb – Torbay
On behalf of the children, teachers, parents and board of trustees we would like to thank you and your whole team for your generous support. We had a great year for fundraising and were able to achieve two of our targets for the year.
The first is a beautiful and much needed shade sail for the sandpit area. Allowing the sandpit to be fully utilized in the heat of summer and provide the much-needed protection from the harsh sun. The dinosaur garden hard landscaping is finished, but we are waiting for some cooler weather and rain to plant out all the beautiful native trees.
As well as all of the funds we were able to raise, our children had a lot of fun and created some beautiful memories. There were discos, sausage sizzles, fun runs, movie nights, dance competitions and the amazing Food and Fun Fair and more! Our biggest event the Food and Fun Fair touched almost every part of the Torbay community and was talked about for many weeks after.
Without your support none of this would have been possible.
PTA Supporters and Sponsorship Coordinator"
- Torbay Primary School
"I engaged Ann Emerson of Harcourt’s with the view of listing my property in Torbay, in November 2018.
Ann was one of a number of agents I had invited to appraise my home with a view to selling. From the outset I found Ann to be a good listener, open minded, diligent and service oriented.
Over the course of the next 7 weeks, prior to Christmas, Ann marketed my property enthusiastically without being over the top. Ann was always reliable, punctual and followed up on all viewings, and open home visitations.
At no time during our dealings did Ann look to find fault, or pressurise us to review this or review that (as many agents do when they don’t get a quick sale!) in order to force a sale.
After approximately 8 weeks Ann presented 2 offers , which coincidentally occurred on the same day - one of these was for the asking price which naturally I accepted.
I found Ann throughout my dealings to operate with integrity, empathy, total professionalism, enthusiasm and an underlying confidence.
I have no hesitation in recommending Ann to any prospective vendor based upon my recent experience.
Ann, I hope the next time you visit Keri Keri you will let me know, and we can show you our new home, over a glass of wine."
- Christian – Torbay
We just want to tell you how much we appreciate your commitment to selling our house.
We are so pleased we had you with us guiding us through this journey, that took so much longer than anticipated.
Your enthusiasm and determination carried us through and we will always be so thankful fo your efforts.
We are going to miss those catch up visits from you!"
- Denise and Ian – Browns Bay
"From the moment I met Ann I knew that she was the person I wanted to sell our house. Her warm, friendly and down to earth manner put me at ease and she made everything seem simple. From beginning to end, Ann’s advice, support and assistance were invaluable and the final result was everything I could have wished for.
I am very happy to recommend her to anyone wishing to sell their property."
- Helena Su – Mairangi Bay
"Thank you so much for selling our house. You and Sam are a great team. A great job well done, we are very appreciative.
Please pass on our thanks to Sam. Many thanks"
- John and Joy – Torbay
"We chose Ann Emerson as our agent to sell our ‘unique’ property, because of her many talents! Ann has a lengthy experience in the property business, and also a very professional approach! Ann is a great communicator and, in our situation, showed great empathy and understanding, especially when I became stressed!
While going through the Auction process, Ann was so kind and considerate towards us, something we really appreciated! We have been thrilled with the outcome. Our house and property went to Auction on a 4 week programme, and sold under the Hammer ! It was exciting on the day with a good turnout of people. Fantastic work from Ann, which now allows us to get on with our lives. Thank you so much Ann.
We highly recommend Ann in every aspect, when it comes to selling property. She is NUMBER ONE in our view!"
- Catherine – Olde Torbay
"Seven years ago, Ann and her daughter-in-law Shannon sold my elderly Mum’s 2 bedroom unit when it was time for her to move into a village. They handled the sometimes difficult situation with such finesse that I promised myself I’d call her when I planned to sell my own house. And now, here I am having just sold with Ann’s help.
I love Ann’s bright, open, energetic personality. She’s honest too, and helpful throughout all processes from the first tentative discussions to finalising a sale. She tunes into you and your house. She gets where you are coming from; she gets how your house matters to you and your specific needs. She is a great communicator. I know because after my initial phone message she contacted me from Italy and later part way through a marathon training session. And all along the way she kept in touch by phone, email and text.
I’m not surprised that she’s one of the Bays top sellers. She is a great real estate agent."
- Lee – Browns Bay
"Ann Emerson got me 10000.00 more than I was going to get."
- Patricia & Michael Cauty – Torbay
"Very personable, friendly, efficient and knowledgeable."
- Raewyn Ferkins – Torbay
"Having dealt with Ann over a number of years in a professional capacity, it was not a hard decision to choose her to sell our most valuable and cherished asset, the family home. At a time when so many things were happening and stress could have run riot, Ann's warm and friendly manner put us at ease and made the process flow without any drama. Her attention to detail, knowledge of the area and professional attitude to her task made sure we had the best chance of a successful outcome. We both would have no hesitation in recommending Ann Emerson to anyone selling their home or other property. 10 out of 10."
- Wayne & Laraine Spicer – Browns Bay
"We have used Ann’s services twice because she is reliable, honest and diligent in achieving her goals ie the sale of your property. She communicates well, has a clear plan of action and is always available for discussion re promoting/marketing the property to maximise buyer interest and potential sale price. Ann is very experienced; she knows how to get the job done and has a clear determination to succeed. Very happy to recommend her to any potential clients. Many thanks Ann."
- Andy & Gillian Pirie – Torbay
"We had three agents give us appraisals. My first contact with Ann I knew she was the one for us, however as a group decision as family home, I had to go with another agent, I wasn't happy . Due to family, and two homes. we decided to go on own and there was no doubt in my mind who we would have. I was so excited to phone Ann to tell her. I remember her words, we could work so well together, boy was she right. This was a sensitive time for us just losing my Dad. Where everyone looked at dollar, what could happen to house as fifty years old. Ann came in saying what a lovely family home, all the positives we needed to hear. Ann was spot on with price, always truthful very sensitive to us. My older daughter met her at auction for first time. She said, she's lovely mum, so right for our family. Very well organised, felt like one of our family. Lovely, amazing lady."
- Coral Sands – Torbay
"What a great sales experience with Ann Emerson. She achieved our expectation with her tenacious attitude and approach. Ann is a very authentic agent who takes great care in her dealings with the vendor and the purchaser. I would not hesitate recommending Ann to sell your home."
- Sharyn Pask – Olde Torbay
"Just a short note to send a very Big Thank you to Ann for a wonderful job selling our Browns Baby Property at Auction a few weeks ago. Our elderly 83yr old Aunt was living in the property and Ann was kind and understanding of her feelings through the entire process. Ann is always professional and friendly , and kept us well informed before, during and after proceedings. Phone calls and texts to her were never a problem or a nuisance in any way. We had sold several rental properties through Ann about 8 years ago and didn’t hesitate in ringing her again to sell this last property for us. She knows her business inside out and we are very pleased with our dealings with her."
- Colette Newman – Browns Bay
"We would like to thank you Ann for the professional manner in which you marketed and sold our house in Torbay. We were impressed with your enthusiasm and confidence and were very pleased with the result that you achieved. We would have no hesitation in recommending you to others wanting to sell and would use your services again if we were to sell in the future."
- Fred & Beverley Hickman – Torbay
"Ann was recommended by a close friend so we felt confident to ask her to place our property on the market. We wasn’t disappointed, Ann was calm, patient and always quick to respond to any questions we asked. We thought the process of selling a property would be stressful, but Ann took a lot of our stress away. We would recommend Ann to anyone who wanted to buy or sell a property."
- Alison & Kevin Robinson – Torbay
"In preparation for my retirement, my decision to sell my home of 32 years was a daunting project. Ann was recommended to me by one of your Whangaparaoa colleagues, and on my first meeting with her I felt at ease. With her friendliness, professionalism, knowledge and straight forward approach she calmly guided me through this stressful experience. Ann kept me informed every step of the way, gave me helpful advice, was honest and realistic, and was happy to answer any questions I had. With her expert marketing skills and hard work we were able to achieve a great result at auction. I will definitely be recommending Ann to any of my friends, colleagues and customers who may be looking to buy or sell a property on the North Shore."
- Marion Peri – Sunnynook
"Ann was a pleasure to deal with very encouraging and helpful to sell our home. Erica was very helpful as well, an awesome team we would highly recommend Ann and Erica to anyone."
- Gary and Tian Watts – Birkdale
"I’m extremely impressed by Ann’s diligence, hard work, friendliness and great communication skills. She worked very hard on marketing the property and kept me informed at every step of the way. Really appreciated!"
- Dianne Gardner – Browns Bay
"Let’s face it, selling and buying houses is a stressful business and Ann did everything possible to ease the pressure. In our opinion, her knowledge of the real estate industry and our East Coast Bays community is second to none. Ann’s strength lies with being a great people person, she just has that knack which allows her to relate well with all nationalities, which is crucial in our modern multi-cultural society. Thanks Ann, we are really enjoying our new home!"
- Rob and Karen King – Torbay
"Ann is very efficient and capable as well as having a good eye for detail in how to present a house to its best advantage."
- Garth & Jane – Rothesay Bay
"We felt that Ann was acting in our best interests as vendors rather than just trying to make a quick sale. We really appreciate your hard work and empathy right up to the end."
- Katherine & James Clement – Torbay
"When we were looking at options for our property, I called into the offices in Browns Bay and Ann Emerson came to talk with me and proved to be very helpful and informative, providing statistics on properties in the area and information on the local market. It was clear to me from the beginning that Ann knew the area very well and was able to communicate this local knowledge to any prospective purchasers, thereby realising the property’s full potential. As we are currently living overseas, Ann took on many tasks over and above those expected of her to ensure that everything was in order before the day of the auction. During the entire process she has communicated with us on a regular basis and been very open and honest as to the current state of play. Her commitment has been evident throughout. I am delighted to say that Ann was successful in selling our property at auction, at a price in the region of her original assessment. We have been very impressed with Ann’s professionalism throughout the process and I am more than happy to recommend her services to any prospective Vendor."
- Ann & John Ward – Torbay
"I am very pleased with Ann. I have constantly informed with a pleasing result."
"Thank you so much for all your help selling our house. You have been a pleasure to deal with and we have appreciated your advice and knowledge."
- Matt & Shannon – Torbay
"We have no hesitation in recommending Ann Emerson. Ann goes the extra mile and her assistance with presentation was appreciated. Ann kept us informed every step of the way. Selling is made easier with Ann working with you."
- Chris Stratton – Torbay
"I felt like anything Ann did or suggested was always to help me achieve what I needed to do to get the property sold, She stayed in touch and was open and honest about feedback and marketing results."
- Tina Ball – Torbay
"Just to say Thanks to Ann and "Team Emerson" for the way they handled the sale of our family home of 20 years in Browns Bay. In all aspects of the sale Ann handled everything very professionally from regular updates on market feedback to Open Homes with a gently persuasive nature and good smattering of humour thrown in. Living locally we felt she had very good knowledge of the area coupled with her years of experience in Real Estate. With a good team behind her she achieved an excellent result and we would not hesitate to recommend her to future clients."
- Brian & Susan Kidston – Browns Bay
"She was very professional and explain all the information clearly as much as she can for making the client happier and understanding in a right way. It was very helpful as I was first experience for purchasing a property in NZ. I felt that she had been doing her best."
- Juna Jung – Rothesay Bay
"We were very pleased to sell our house at auction recently. Ann Emerson did a great job for us. She was always cheerful, friendly, and worked tirelessly on our behalf to find as many potential buyers as possible. She clearly has a very good knowledge of the market and gave us invaluable advice regarding what to expect from the auction process. Her communication skills were really good and her years of experience helped us achieve a good result."
- Stella & Craig Oscroft – Torbay
"Ann was very good. Kept communication up through process. Sold house quickly and for what I deemed a fair price for both parties."
- Simon Wilson – Torbay
"Ann Emerson achieved an outstanding result with a recent auction of my family trust property in Olde Torbay which was my childhood home more than 60 years ago. Right from the outset, Ann has done a great job of keeping the trust well informed and even with the property tenanted to another firm Ann has been able to keep the tenant happy and the Trust members happy with her straightforward approach. Thank you Ann, for your excellent work and for achieving a wonderful result."
- John & Rhonda – Olde Torbay
"Ann is professional, open, honest and trustworthy. This is the second time we have used Ann, very successfully, and would have no hesitation in using her again or recommending her to friends and family."
- Ian and Dianne Fraser – Torbay
"We came across Ann Emerson by watching one of her auctions in our local area. It was exciting and great to watch, so much so, we decided to give Ann a call and put our house on the market. Right from the start Ann was up front with everything and was clear with all information and communication. Throughout the open home process while we were marketing our property and had a huge number of people though thanks to Ann’s contacts and marketing skills. With Ann weekly updates we knew what was happening all of the time. Then it came down to the last week. I never thought or had heard of any agent that worked so hard the final days, it was very comforting knowing that Ann had our best interests at heart and she was doing whatever it took to help get the price we wanted. We ended up with a great price and now we are ecstatic as we can move on with new a start, with our new lives, in a new home. Ann you have made it so easy for us, thank you so much!"
- Marian and Ian Feisst – Torbay
"When we decided to sell our family home we chose to speak with three Real Estate offices based in our Area. After some careful thought we chose Ann Emerson for the following reasons: We both found Ann answered our questions quickly and confidently, a sure indicator that Ann is knowledgeable and experienced in the real estate industry. Ann is punctual, quick to respond to emails and text messages and at all times was respectful of our privacy. Ann guided us through the whole process from initial contact to the conclusion of the auction, which, I might add was very successful. Should we find ourselves considering to sell again we will definitely make Ann Emerson our first call."
- Martin Gardner & Pauline Poole – Torbay
"Ann assisted me with both buying and selling my house. Ann’s greatest strength for me was her consistently positive take on the whole process and her very perceptive way of reading one’s individual preferences and priorities, never failing to return phone calls or follow through queries. She always displayed a wonderful reassuring sense of calmness, was always cheerful and never tired of getting the task at hand sorted. Her tireless energy, real passion for Real Estate and diligence in getting results for her clients, was apparent throughout. Thank you Ann, who I would so highly recommend to anyone wanting to purchase or sell their property."
- Jane Neville – Torbay
"We would like to thank Ann and her team for the professional manner in which the sales campaign was conducted which led to such a satisfactory and successful result.
We had identified Ann as a well-known, high performing agent with a sound local knowledge. We also had recommendations by word of mouth from friends and colleagues.
Our initial consultation was friendly, positive and informative and hinted at a well-organised, full-team approach. A well prepared appraisal document was fully discussed and explained with careful analysis based on sound, relevant data. Contract conditions were carefully explained and discussed and tailored to our particular circumstance. We never felt pressured into accepting the most expensive options.
The campaign rationale was explained, carefully timetabled and accurately followed so that we knew what was happening at any stage, smoothly stepped through with easy communication with Sonny and Ann.
Photography arrangements and photographer were outstanding.
Ann was careful to provide timely and reassuringly honest feedback in her reports. We appreciated that she could identify and therefore focus on those fewer serious potential buyers rather than just churn through high numbers of “lookers”.
Ann maintained a cheerful and reassuring manner throughout and particularly as the auction day approached. Fall back options were also explained and presented in a positive light.
The auction process was thoroughly explained and an excellent auctioneer employed. (his prediction of how the auction would progress was uncannily accurate)
Whilst undeniably a most stressful process, we believe that Ann worked hard in a most friendly yet professional manner to minimize this and indeed maximize our return. Once again, thank you."
- John & Isobel Dryburgh – Waiake
"I would like to extend a big thanks to Ann Emerson. I picked Ann to help us sell our house as she stood out when we would looking to purchase a few years ago and I remembered her from then. Her manner is kind, helpful and professional and I am very happy with the end result. Thank you Ann for helping us through the sale of our house (first time sellers) and making it a stress free process. Without a doubt I would recommend Ann to anyone looking to purchase or sell property in the North Shore area, her knowledge is outstanding and surpasses that of other real estates we met with. Thank you again."
- Monique Caddy – Torbay
"Ann has recently sold our house at auction and we are very pleased with the result. She was very open and informative through the whole process. Ann was easy to talk to and made things easy for us trying to sell with a young family in tow. One of the reasons we chose to go with Ann was because from the time we had her in to visit the first time, until (over) a year later when we were ready to sell she was in touch, but not at all pushy. She kept us up to date with things going on, but was happy with our decision to wait until we were ready to go on the market. She was also very enthusiastic about our house, which we have loved living in and have put a lot of time into. We really valued Ann’s input along the way with ideas on marketing and promoting the best aspects of our house and am sure that she got us the best price."
- Kerryn & Matt Green – Waiake
"Ann's Advice and attention to detail resulted in the final price paid for my property being above my expectation and for this I am very grateful. Not only did Ann give good advice but her recommendations for the preparation of the property and tradespeople to carry out the various works involved made the process so much less stressful: having those contacts made it so much easier for myself and my parents who were assisting me. I am sure the work done by those people contributed in no small way to the price eventually reached. Ann kept me fully informed throughout and her friendly and efficient manner made it a pleasure to deal with her. I have no hesitation in recommending her to anyone who may require a real estate agents' services."
- Debbie McGrath – Torbay
"Just want to say, now that we have absorbed the days events we couldn't be happier that we chose your good self to sell our home. Truly professional, passionate and keen whilst showing great friendship like qualities. Good on you!!! We like you a lot!!!"
- Tim & Mandy Parris-Piper – Torbay
"We really enjoyed having Ann as our agent. She had the ideal balance of professionalism and friendliness. She was right beside us every step of the way and kept us well informed of progress. We particularly appreciated her willingness to accommodate our particular needs and requests. She worked hard to get us a great final outcome. Thanks Ann!"
- Sheila & Anthea Pritchard – Torbay
"Ann is friendly, approachable and listens to her clients."
- Marilyn Boyd – Torbay
"Ann did a wonderful professional job, providing a comprehensive history of properties with details of their selling price in and around the area. Ann provided weekly reports detailing the number of people who had viewed the property and information relating to interest via their web page. Ann also assisted with the up keep of the property ie grass cutting service and tidying of the garden. Ann also advised as to how the property could be improved to add to the property value. I would have no problem recommending Ann to friends and relatives and I would like to thank her for her assistance."
- David Cotham – Torbay
"In the short time that we have known her, Ann has come across as more of a personal friend, whilst still providing us with a very professional service. Her excellent 'can do' attitude instills confidence in others, as we were reluctant to go down the Auction route but Ann's encouragement throughout made it both an exciting & positive experience. We found her honest, genuine & her feed-back after the 'Open Homes' was helpful & her advice throughout the procedure was much appreciated."
- Robert & Wendy Nash – Windsor Park
"We can thoroughly recommend Ann Emerson to all potential sellers and buyers of real estate. She dealt with us in a professional and confident manner, going the "extra mile" to ensure a great outcome in the sale of our property. Her knowledge of the local market, her attention to detail, hard work, honesty, integrity and diligence certainly paid off with the result that we achieved the price that she valued our property at during our first meeting."
- Geoff & Jenny Munns – Waiake
"Ann was very professional at all times and made the whole process enjoyable."
- Judith Jones – Torbay
"Ann is a great communicator and lead us through every stage of our house sale."
- Stephanie & Daryl Quinn – Torbay
"Ann was terrific & took all of the stress out of the selling process."
- Deborah Lennon – Torbay
"Ann is professional, experienced and knows real estate in the bays like no-one else, yet she is understanding and always friendly. we really valued her input and expertise in selling our house."