"I engaged Ann Emerson of Harcourt’s with the view of listing my property in Torbay, in November 2018.
Ann was one of a number of agents I had invited to appraise my home with a view to selling. From the outset I found Ann to be a good listener, open minded, diligent and service oriented.
Over the course of the next 7 weeks, prior to Christmas, Ann marketed my property enthusiastically without being over the top. Ann was always reliable, punctual and followed up on all viewings, and open home visitations.
At no time during our dealings did Ann look to find fault, or pressurise us to review this or review that (as many agents do when they don’t get a quick sale!) in order to force a sale.
After approximately 8 weeks Ann presented 2 offers , which coincidentally occurred on the same day - one of these was for the asking price which naturally I accepted.
I found Ann throughout my dealings to operate with integrity, empathy, total professionalism, enthusiasm and an underlying confidence.
I have no hesitation in recommending Ann to any prospective vendor based upon my recent experience.
Ann, I hope the next time you visit Keri Keri you will let me know, and we can show you our new home, over a glass of wine."
- Christian – Torbay
We just want to tell you how much we appreciate your commitment to selling our house.
We are so pleased we had you with us guiding us through this journey, that took so much longer than anticipated.
Your enthusiasm and determination carried us through and we will always be so thankful fo your efforts.
We are going to miss those catch up visits from you!"
- Denise and Ian – Browns Bay
"From the moment I met Ann I knew that she was the person I wanted to sell our house. Her warm, friendly and down to earth manner put me at ease and she made everything seem simple. From beginning to end, Ann’s advice, support and assistance were invaluable and the final result was everything I could have wished for.
I am very happy to recommend her to anyone wishing to sell their property."
- Su – Mairangi Bay
"Thank you so much for selling our house. You and Sam are a great team. A great job well done, we are very appreciative.
Please pass on our thanks to Sam. Many thanks"
- John and Joy – Torbay
"We chose Ann Emerson as our agent to sell our ‘unique’ property, because of her many talents! Ann has a lengthy experience in the property business, and also a very professional approach! Ann is a great communicator and, in our situation, showed great empathy and understanding, especially when I became stressed!
While going through the Auction process, Ann was so kind and considerate towards us, something we really appreciated! We have been thrilled with the outcome. Our house and property went to Auction on a 4 week programme, and sold under the Hammer ! It was exciting on the day with a good turnout of people. Fantastic work from Ann, which now allows us to get on with our lives. Thank you so much Ann.
We highly recommend Ann in every aspect, when it comes to selling property. She is NUMBER ONE in our view!"
- Catherine – Olde Torbay
"Seven years ago, Ann and her daughter-in-law Shannon sold my elderly Mum’s 2 bedroom unit when it was time for her to move into a village. They handled the sometimes difficult situation with such finesse that I promised myself I’d call her when I planned to sell my own house. And now, here I am having just sold with Ann’s help.
I love Ann’s bright, open, energetic personality. She’s honest too, and helpful throughout all processes from the first tentative discussions to finalising a sale. She tunes into you and your house. She gets where you are coming from; she gets how your house matters to you and your specific needs. She is a great communicator. I know because after my initial phone message she contacted me from Italy and later part way through a marathon training session. And all along the way she kept in touch by phone, email and text.
I’m not surprised that she’s one of the Bays top sellers. She is a great real estate agent."